Shipping Policy
Shipping Policy
Thank you for shopping with us at GoofBuddies! Please review the following shipping information to understand our procedures and policies regarding the delivery of your order within Canada.
Shipping Methods: We offer two shipping methods:
- Standard Shipping: Estimated delivery time is between 3 to 5 business days.
- Express Shipping: Orders typically arrive within 1 to 2 business days.
Shipping Locations: We currently only ship within Canada. We do not offer international shipping at this time.
Processing Time: Orders are typically processed within 1 to 3 business days (excluding weekends and holidays). Please note that processing time may be slightly longer during peak seasons or promotional periods.
Shipping Cost:
- Standard Shipping: $9.90
- Express Shipping: $15.90
Tracking Information: We provide tracking information for all orders. Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
Shipping Delays and Issues: While we strive to ensure timely delivery of all orders, unforeseen circumstances such as carrier delays or inclement weather may occasionally occur. In the rare event that your order is delayed, please contact our customer service team at [contact email/phone] for assistance.
Communication: We value transparency and aim to provide the best possible shopping experience for our customers. If you have any questions or concerns about your order's shipping status, we encourage you to reach out to our dedicated customer service team at any time. Whether you need assistance tracking your package or have inquiries about shipping times, our team is here to help.
You can contact us via email at: goofbuddies@gmail.com
Your satisfaction is important to us, and we are committed to addressing any issues or inquiries you may have promptly and professionally.
Thank you for choosing GoofBuddies! We appreciate your support.