FAQs

What makes GoofBuddies harnesses different from traditional ones?

GoofBuddies harnesses are equipped with built-in retractable leashes, offering auto-lock and no-pull control features. Unlike traditional harnesses, our products provide added convenience and control during walks, making outdoor adventures with your dog more enjoyable.

What sizes are available for GoofBuddies harnesses?

Our harnesses are available in three sizes: Medium (M), Large (L), and Extra Large (XL). Please refer to our sizing chart for guidance in selecting the perfect fit for your furry friend.

How do I choose the right size harness for my dog?

Choosing the right size harness is essential for your dog's comfort and safety. We recommend measuring your dog's chest girth and neck circumference and referring to our sizing chart to determine the appropriate size.

What is your shipping process?

We strive to process and ship orders as quickly as possible. Once your order is placed, it will typically be processed within 1-3 business days. Shipping times may vary depending on your location and selected shipping method. You will receive a confirmation email with tracking information once your order has been shipped.

What is your return policy?

Our return policy allows for returns within 7 days of receiving the item, in original condition with tags and packaging. Contact us at goofbuddies@gmail.com for return instructions. No returns on sale items or gift cards. Refunds processed within 10 business days.

How can I contact customer support?

Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at goofbuddies@gmail.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours during our business hours.

Are GoofBuddies harnesses suitable for all dog breeds?

While our harnesses are designed to fit a wide range of dog breeds, we recommend checking the sizing chart and specifications to ensure the best fit for your furry friend. If you have any questions about compatibility, feel free to reach out to our customer service team for assistance.

How do I clean and maintain my GoofBuddies harness?

To keep your harness in top condition, we recommend hand washing with mild detergent and air drying. Avoid machine washing or drying, as this may damage the fabric and hardware. Regularly inspect the harness for signs of wear and tear, and replace if necessary.